Prompt injection is an attempt to use shopper input or external content to make the model break its rules, reveal too much or take an action it should not take.
How to use the term
What to read alongside
This term is worth reading together with the neighbouring concepts in its section and the Gravity AI launch scenarios it belongs to.
Glossary section
The risks that surface during internal review and the move to production: accuracy of answers, security and how customer data is handled.
What it is
Prompt injection is an attempt to use shopper input or external content to make the model break its rules, reveal too much or take an action it should not take.
Example in ecommerce
Once a system can call tools or pull in external data, defending against these attacks becomes a mandatory part of going to production.
Business impact
Reduces security risk, protects business logic and makes AI features safer to scale.
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